Returns & Exchanges

At Emma Mae Boston, we want you to be completely in love with your purchase. If you are not satisfied, we offer returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Ship Your Package

Drop off your package at any authorized carrier location; ensure you obtain a receipt for tracking purposes to monitor your return's progress.

4

Receive Your Refund

After our team inspects your returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing